Welcome to the contact page of Indonesia Customs Hub. We are here to assist you with all your customs advisory needs in and around Jakarta. Our primary communication channel is WhatsApp, which ensures the fastest response. For more comprehensive inquiries, please send us an email at hello@indonesiacustomshub.com.
Our typical response time is within 24 hours on business days, from Monday to Friday, 9:00 AM to 5:00 PM (WITA). We handle queries in both English and Bahasa Indonesia.
We operate primarily in Jakarta, catering to businesses and importers seeking expertise in customs clearance through major points like Tanjung Priok Port and Soekarno-Hatta International Airport. Our services are ideal for companies that require efficient handling of import/export declarations and related customs procedures.
- Company name and contact details
- Type of goods and HS codes involved
- Estimated shipment arrival or departure date
- Any specific customs issues or questions
Including these details in your initial enquiry will help us provide faster and more accurate responses.
While we offer comprehensive advisory services, please note that Indonesia Customs Hub does not engage in freight forwarding or logistics services. For more information about our services, visit our About page or return to our Home page to explore how we can assist you.